Error codes
When you validate a custom hostname, you might encounter the following error codes.
| Error | Cause |
|---|---|
| Zone does not have a fallback origin set. | Fallback is not active. |
Fallback origin is in a status of initializing, pending_deployment, pending_deletion, or deleted. | Fallback is not active. |
Custom hostname does not CNAME to this zone. | Zone does not have apex proxying entitlement and custom hostname does not CNAME to zone. |
None of the A or AAAA records are owned by this account and the pre-generated ownership validation token was not found. | Account has apex proxying enabled but the custom hostname failed the hostname validation check on the A record. |
| This account and the pre-generated ownership validation token was not found. | Hostname does not CNAME to zone or none of the A/AAAA records match reserved IPs for zone. |